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I have verified, but I have not received my 10€ free bet yet. What do I do now?

To activate your 10€ free bet you have to log out once and log in again. After that you will have the free bet in your bonus account.

You can use the free bet on mobile devices and for live betting only.

Why am I not entitled to a welcome bonus?

Our sports department can deny a welcome bonus without any reason. We gladly refer you to the place in our general conditions of participation:

5.1 We may from time to time award you bonus money which will be held separately. We reserve the right to refuse or cancel a bonus at any time and for any reason. Bonus money cannot be withdrawn from your Player Account under any circumstances. If you withdraw money from your account and there is still bonus money in your account that has not yet been wagered, this un-wagered bonus money will automatically expire and will no longer be available to you. We operate on the principle that funds in your account are first used for wagering and only then bonus funds

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