Mybet Terms & Conditions
Version 1.0, updated 2 September 2024
1. General
This page constitutes the Terms and Conditions ("T&Cs") of mybet.com, and every individual registered user using the site must accept these T&Cs without exception. These T&Cs and any document expressly referred to therein, constitute the agreement and understanding between the Parties and govern the contractual relationship between us and yourself. Please read these T&Cs carefully before making use of www.mybet.com (the "Website") and make sure you understand them. In case of disagreement with these T&Cs, you should not use or continue using the Website. We also recommend that you familiarise yourself with our Privacy Policy.
1.1
This Website is operated by Curisle N.V ( "we", "us" or "Curisle" ), a company registered under the laws of Curaçao with registration number 150895 and with a registered office at Groot Kwartierweg 10, Curaçao. Curisle has been granted a sublicense by Antillephone N.V., a limited liability company organised and existing in Curaçao, registered under the laws of Curaçao pursuant to Master Gaming License #8048/JAZ as of October 30, 2019. Curisle has entered into an agreement with Maliom Ltd, by virtue of which it acts as the payment agent of Curisle.
1.2
Curisle reserves the right to modify these T&Cs from time to time for a number of reasons, including to comply with applicable laws and regulations, as well as other regulatory requirements, consequently, we may amend this agreement between you and Curisle at any time. Nevertheless, whenever a substantial amendment is made to the T&Cs, we will notify you via a notice on the Website upon account login. If you do not agree to be bound by the updated T&Cs you should contact Customer Support if you would like to close your account and withdraw any available balance. You can easily identify whether these T&Cs have changed by referring to the version number and the date of the current T&Cs stated at the top of this page.
1.3
1.3.1
These T&Cs include and incorporate a number of additional terms, as follows:
Any rules for a bet and game you choose to participate in ("Rules");
Our promotional terms apply to specific promotions or offers from time to time ("Promotional Terms"); and
Our Privacy Policy sets out the terms on which we process any personal data we collect from you or that you provide to us.
1.3.2
You understand and agree to be bound by the clauses contained in these T&Cs as may be amended from time to time. You further acknowledge that by registering and using the Website or any other website that we may own from time to time, you are also bound by the Rules, Promotional Terms, and Privacy Policy, and it is deemed that you have read, understood, and accepted in full.
1.4
In the event of a conflict between these T&Cs, and any of the Rules, the Promotional Terms, the Privacy Policy, and/or the Sports Book Rules the order or preference shall be as follows to the extent of any such conflict only:
1.4.1 the Rules;
1.4.2 the Promotional Terms;
1.4.3 the Privacy Policy.
1.4.4 the Sports Book Rules
1.4.5 these T&Cs
2. Obligations, Mandatory Requirements and Responsibilities
2.1
By accepting the T&Cs and proceeding to register an account you declare and warrant that:
2.1.1
You must register personally, and you are solely responsible for your account details including but not limited to the username and password and/or any other means to access your account via the Website. In the case of suspicion that your account details may have been compromised, you must inform us and take appropriate action to prevent any unauthorized access to any part of your account or any funds held therein.
2.1.2
You are at least 18 years old or the legal gambling age as defined by the laws of the jurisdiction applicable to the user's place of residence. It is a criminal offence to gamble whilst being underage. If we have reasonable grounds to believe that any account is being operated in breach of the foregoing, the account will be closed immediately and all deposited funds will be returned to you after deducting any winnings already paid out. For further information about playing responsibly, please refer to our responsible gambling page here.
2.1.3
You may only open one account on the Website. If we have suspicion that you have attempted to open more than one account, for whatever reason, Mybet reserves the right to block or close any or all of your accounts at our discretion, including voiding any wagers placed in the duplicate accounts.
2.1.4
You intend to participate on the Website on your own behalf and not on behalf of another person in your personal capacity for recreational and entertainment reasons only.
2.1.5
You are aware that the right to access and use the Website may be considered illegal in certain territories. It is your sole responsibility to ensure that you are permitted to use our Website in your territory. The availability of the Website in any particular jurisdiction does not constitute an offer or invitation by us to use the services offered on the Website. We do not permit accounts to be opened by, or used from, players based in the US, Netherlands, France, Dutch West Indies, and Curaçao. We make no representation that materials on the Website or our services are appropriate, available, or allowed in your jurisdiction. We are unable to provide any legal advice regarding this matter and we accept no responsibility whatsoever should an individual act in breach of any law or regulation in transacting with us in whichever manner.
For the avoidance of doubt, access and registration from territories that do not feature on the registration menu is strictly prohibited (Prohibited Territories).
Any attempt to circumvent this restriction, for example, by using a VPN, proxy, or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your citizenship, location, or place of residence, or by making bets or wagers using the Website through a third party or on behalf of a third party located in a Prohibited Territory is a breach of these T&Cs and may constitute a criminal offense. If we have reasonable grounds to suspect that you are accessing the Website from any Prohibited Territory, we may close your account without any obligation to provide you with advance notice.
2.1.6
You shall submit truthful, complete, and accurate personal information as requested during registration and throughout the lifetime of your account including but not limited to your full name, home address, date of birth, email address, telephone number, and relevant payment information. It is your sole responsibility to ensure that this obligation is upheld and information is kept up-to-date. You are required to inform us as to any updates, as well as to keep up-to-date with the mandatory information provided in the registration form in the event that such information changes.
2.1.7
You are solely responsible for reporting, accounting, and paying any taxes which might be charged under relevant laws for any winnings that you receive from us. Curisle does not provide advice regarding tax and legal matters. Should you wish to obtain advice regarding tax and legal matters, you are advised to contact appropriate advisers and/or authorities in the jurisdiction in which you are domiciled/resident.
2.1.8
Where applicable, you shall be courteous to other players using the Website, as well as support personnel employed by Curisle, and avoid rude or obscene comments. Use of the chat facility should strictly relate to our services and any queries related thereto. The non-observance of this term shall not be tolerated under any circumstance.
3. Account and Verification Checks
3.1
In order for you to be able to place bets and deposit money you must first register personally and open an account (the "Account" ). You need to be registered on our Website in order to participate in any of the bets and games we offer for real money. Curisle reserves the right to refuse to register or to open an Account at its sole discretion.
3.2
Only one Account for each household, IP address, and device is allowed. If we identify any user with more than one Account, we reserve the right to close any duplicate account(s) and return any withdrawable funds.
3.3
As part of the registration process, you will have to choose your username and password for your login into the Website. It is your sole and exclusive responsibility to ensure that your login details are kept securely. You must not disclose your login details to anyone. We are not responsible for any abuse or misuse of your Account by third parties due to your disclosure, whether intentional or accidental, whether active or passive, of your login details to any third party. Any actions implemented using your login details will be considered as being implemented by the User and any liability arising from such use shall be strictly yours. If third parties are aware of your login details, it is your sole responsibility to inform us and it is your sole responsibility to change such login details.
3.4
We reserve the right to verify your identity and request relevant documentation at any time for any reason. This may include, but is not limited to: background checks, credit checks, or personal history checks as permitted by law. The criteria for such investigations vary in each case but may include verifying the user's registered information such as name, address, age, and occupation, verifying the user's financial transactions such as the user's financial status and source of funds, and gaming activities.
Curisle has no obligation to inform you that any such investigation is taking place. These investigations may include the use of certain third-party companies that conduct investigations, such as licensed credit reference agencies, identity verification services to verify your identity, and fraud prevention agencies. Curisle may, in its sole discretion, close or block your Account and withhold all balances if the results of these investigations are negative or uncertain. Curisle also reserves the right to confiscate the balance of your account, void bets, and return deposits where investigations are negative or uncertain. All personal information will be processed in accordance with our Privacy Policy.
3.5
Curisle reserves the right to perform additional identity verification procedures, including the submission of due diligence documentation, when processing deposits or withdrawals from your account, in accordance with our legal obligations and internal policies. It is your responsibility to ensure that all documents used in the due diligence process are authentic.
If you fail to provide Curisle with any requested documentation, or if any documentation or portion thereof is found to be false, fraudulent, or misleading, we reserve the right to terminate your account and forfeit any funds.
False documents may lead to forfeiture of funds and rejection of such documents. These verification procedures shall be carried out within a reasonable time frame. For the avoidance of doubt, we may delay the payment of funds to your account until these verification procedures have been carried out.
3.6
All transactions shall be checked in order to prevent money laundering. Curisle and any regulatory or governing body can monitor or request to review all transactions to prevent this crime from being committed. Curisle shall report any suspicious transactions to the relevant competent authorities. Should we be made aware of any suspicious activity relating to any of our bets, we shall report this to the relevant institutions immediately. Curisle may suspend, block, or close an Account and withhold any funds therein if it is requested to do so in accordance with the applicable prevention of money laundering and financing of terrorism laws and regulations.
3.7
Curisle may freeze or terminate your account at any time, void any bets you have placed, remove any bonus funds in your account, return deposits, and forfeit funds without explanation, if we deem, in our sole discretion, that continuing a business relationship with you may adversely affect our license and general regulatory obligations. We reserve the right to close. However, any contractual obligations already made by Curisle shall be complied with without prejudice to any rights available to Curisle at law.
3.8
You can log into your Account at any time and you can also view your account history, including deposits and withdrawals. Should you notice any mistakes, you should immediately notify Curisle so that it can be reviewed and rectified as necessary.
3.9
If your Account is mistakenly credited with credit, winnings, or other funds, you are obliged to inform Curisle immediately using email or live chat. The amount mistakenly credited will remain the property of Curisle without exception and you shall transfer the amount in question from the Account back to Curisle instantly. If you withdraw any such funds mistakenly credited, you shall be considered a certain and liquidated debtor towards Curisle for the amount withdrawn which debt shall be immediately due. If you place any bets using such mistakenly credited amounts, winnings, or funds these bets shall be invalid.
3.10
If no transaction has been recorded on your Account for twelve (12) consecutive months, your Account will be deemed inactive. Curisle will contact you via email up to one month prior to your Account becoming inactive. You may reactivate an inactive account by logging in. If once your Account is inactive, Curisle is unable to contact you after making reasonable attempts to do so, we will charge a $5 administrative fee per month to your Account. Fees on inactive accounts can bring your Account balance to zero. Inactivity fees shall only be refundable upon proof of health impediment or other reasonable cause during such inactive period.
3.11
No interest is payable on your Account balance irrespective of the amount held in your Account. Accordingly, you shall not in any way treat Curisle as a financial institution.
3.12
You understand and accept that Curisle strictly prohibits cheating players and player collusion. Should we have reasonable suspicion that any cheating or collusion has occurred, we reserve the right to void any bet that we suspect has been made as a result of such behaviour and/or confiscate any funds on your Account and close your Account. Any player who has reasonable grounds to suspect that another player is taking an unfair advantage through cheating or collusion is to report the suspicion to Curisle via email or live chat.
3.13
Funds cannot be transferred from your Account to another Account or vice-versa.
3.14
You agree not to try and hack the Website or alter its code in any way. You also agree not to use any robotic, automated, mechanical, electronic, or other devices to make automated decisions in your use of the Website, whether such use is attempted or affected by you or by any third parties. Should we have reasonable suspicion that any such device is being used on the Website or any such external resource that is designed to provide a player with an unfair advantage over other players, we reserve the right to void any bet that we suspect has been made using such a device. We may also suspend the Account in question pending investigation into the matter and terminate the Account at our sole discretion. We consider the use of such devices to be tantamount to fraud and reserve the right not to refund any balance on the Account at the time of termination.
3.15
Curisle does not offer its services to players who are identified as Politically Exposed Persons ( "PEPs" ). Should you be identified as a PEP at any stage, your Account will be closed, and any deposits returned to you. If you disagree with our determination of your PEP status, please contact us via email or live chat.
3.16
Deposits made to your Account should be commensurate to your bet and game play. We reserve the right to, at our sole discretion, close your Account and confiscate any winnings or balance, should we have any suspicion of abuse.
4. Deposits and Withdrawals
4.1
In relation to deposits and withdrawals of funds into and from your Account, you acknowledge that you shall only use such credit cards and other financial instruments that are valid and issued by lawful institutions and that legally belong to you. In the event that we identify or have reasonable grounds to believe that a payment method does not belong to you, we reserve the right to close your Account and void any winnings. Curisle prohibits the use of cards issued to companies.
4.2
Curisle accepts stakes in a number of different currencies. You must choose one currency as the default currency of your Account. Any payments received by Curisle in a currency other than the one chosen by you will be converted into the currency chosen at the then prevailing exchange rate. Any exchange rate costs shall be borne by you.
4.3
When you open an Account we require you to make a minimum deposit before you can bet. We will assign minimum and maximum deposit levels as specified on the Website in the Deposit section of your Account. You acknowledge that you may only wager and play with the amount of cleared funds held in your Account.
4.4
Curisle reserves the right to impose a reasonable fee reflecting its direct costs on withdrawals. Further external banking processing fees may apply from time to time which may be outside of our control. Any such withdrawal fees shall be reflected in the Withdrawal section of your Account.
4.5
It is unlawful to deposit funds from ill-gotten means. In line with applicable laws, Curisle will remit amounts only to the same payment method from where the funds deposited into your Account originated. In the event that you have more than one registered credit/debit card, the withdrawal will be processed to the primary credit/debit card (being the account from which you deposited most of your deposited funds with us within the last six (6) months, assuming withdrawals to this card are possible. Withdrawal payments may only be made in the name of and to the registered Account holder. Curisle reserves the right to cancel withdrawals either to enforce a closed loop or to force the customer to withdraw to a particular payment method.
4.6
In the case of deposits or withdrawals via credit or debit cards, you may be requested in our reasonable discretion to submit a copy of the front and back of the relevant card showing the first six (6) digits and the last four (4) digits on the front and hiding the CVV/CVV2 number from the back.
4.7
Bonus funds may be credited to your Account as part of a promotion, loyalty scheme, or other marketing campaign. Any bonus funds cannot be directly withdrawn but must be used for the placing of wagers on the Website. Depending on the promotion, such bonus funds may be convertible to real money after fulfilling a specific set of criteria for the promotion. Please refer to the specific Promotional Terms.
4.8
Deposits and withdrawals from an Account shall at all times be made through a financial institution or a payment solution provider. The procedures, terms and conditions, availability, fees, and processing time for deposits or withdrawals may vary depending on the relevant financial institution or payment solution provider.
4.9
No credit shall be permitted. It is your responsibility to maintain sufficient funds in your Account and to stake your funds accordingly. Gambling transactions will not be confirmed if there are insufficient funds in your Account. We reserve the right to void any stake which is inadvertently placed or accepted if your Account does not have sufficient funds to cover the whole stake.
4.10
The time for a withdrawal request to be finalized may vary due to circumstances, however, a withdrawal usually takes place between two (2) to seven (7) working days.
4.11
You may only withdraw the maximum amount of 10,000 USD in any twenty-four hour period unless a larger amount has been agreed by us.
4.12
In order to withdraw any amount of money from a player account, the full amount of the deposit must be wagered at least once. Curisle reserves the right to impose a 10% processing fee if any circumstance authorised by them warrants a withdrawal before the full amount is wagered.
5. Bet Specific Rules
5.1
Definitions
5.1.1
"Error" is a “mistake, misprint, misinterpretation, mishearing, misreading, mistranslation, spelling mistake, technical hazard, registration error, transaction error, manifest error, force majeure, and/or similar”, which may or may not be apparent to we and/or user at the relevant time which has caused or resulted in bets being offered and/or accepted.
Examples of errors include, but are not limited to:
As a result of failure of established risk management controls
As a result of inappropriate manipulation of offers or settlement procedures as well as any fraudulent activity
Incorrect payouts.
Cyber attacks
Bets accepted; During technical problems that would otherwise not have been accepted; at odds/prices that have been increased, improved, or enhanced from the odds/prices that would have otherwise been offered.
On events/offers that have already been decided or concluded, or in relation to which we had suspended betting.
On events/offers after the event/match/offer has started (except for live betting bet types).
On markets/events containing participants that are not part of the event.
Otherwise than in accordance with the applicable laws.
At odds that are materially different from those available in the general betting industry at the time the bet was accepted, whereby we will use a majority of betting industry operators, to determine whether odds offered were materially different.
At odds that reflect an incorrect score, standing, or ranking situation, including where incorrect odds are offered, as a result of any errors or omissions made in respect of the announcing, publishing, or reporting of a score, standing, or ranking situation.
At incorrect odds where it is clear that the actual chances of the event occurring at the time the bet was accepted were materially different, or
That the bet has been placed by someone other than the user (including where someone has gained access to the users’ account) or where the user is a victim of fraudulent activity.
5.1.2
"Influence Betting" is an act, prohibited by us, where a user, or parties acting in association with a user, can influence or have influenced, the outcome of a match or an event - directly or indirectly.
5.1.3
"Syndicate Betting" is an act, prohibited by us, where users act together to place a bet or series of bets on the same event or competition, or when a user places a bet on behalf, or for the intended benefit, of another individual or other individuals. Where there is evidence of users acting together in this manner we reserve the right to make the relevant bets void and/or withhold payment of returns pending the outcome of subsequent investigations to determine whether (in our sole opinion), Syndicate Betting has taken place.
5.2
Bet Acceptance
5.2.1
Each bet constitutes a legally binding betting contract between the user and us. The formation of such betting contract requires the following phases:
The advertisement of a betting market.
The request to place a bet or wager on the betting market by the user.
The acceptance and confirmation of the bet or wager by us.
5.2.2
A bet is not accepted and confirmed until it shows in the user’s bet history. Once it does, the contract will be considered duly formed. In cases of uncertainty about whether a bet has been accepted, the user is requested to check the open (pending) bets or contact Customer Service for confirmation. No bet or wager will be considered completed unless confirmed via the Account holder’s bet history or Customer Services. Unless accepted in Error, once accepted, a bet cannot be withdrawn by the user. It is the responsibility of the user to ensure details of the bets placed are correct.
5.2.3
Should a dispute arise about the acceptance (or lack thereof) of any bet, or the time at which any bet was placed, users’ transaction log database will be the ultimate authority in determining such matters.
5.2.4
We may refuse to accept any bets at any time, and for any reason, including in order to:
a. Preserve the viability of the offered market (for example, without limitation, in relation to events where there is an extraordinary or unbalanced number of bets on the same market).
b. Protect the user (e.g., without limitation, in relation to the event in which the user displays pathological behaviour and refuses to self-exclude).
c. Protect other users (e.g., without limitation, in connection with the event in which the user has a betting pattern that could adversely affect the regular betting activity of other users).
d. To protect us (for example, without limitation, in the event that the user exhibits money laundering, collusive or fraudulent behaviour, we suspect that user is using a third party's account, is allowing a third party to use the account, or is using automated means, bots, software or similar means, or engaging in arbitrage).
5.2.5
We, depending on the level of risk, instead of refusing a bet or a wager, may accept the bet request placed by the user up to a certain amount thereof.
5.3
Betting and Payout Limitations
5.3.1
We have set the minimum accepted bet stake at ¥10, with potential exceptions depending on the specific markets and bets offered.
5.3.2
We reserve the right to decline, all, or part of, any bet requested. This includes the possibility that a "System bet" as defined in Sports Book Rules is not accepted in full, either in terms of stakes or combinations included in said "System bet". All bets placed through any our platform, also including bets requesting manual approval, may be subject to a time delay prior to acceptance, the length of which may vary.
5.3.3
All odds offered are subject to variation. Such fluctuation is determined by us. Bets are accepted, only at the odds available in the betting grid, at the time the bet was accepted by us, irrespective of any other claim or previous publication present on the website or any other media detailing otherwise.
5.3.5
All payout calculations when settling bets will be done based on Decimal odds, irrespective of any other format displayed/chosen at the time of bet placement.
5.4
Cancellation (Voiding) of Bets
5.4.1
A bet can be declared void, under the circumstances described in clause 3 below. If a bet is voided, it will be settled with odds of 1.00.
5.4.2
A bet made as an accumulative bet shall remain valid, notwithstanding a match or an event which is part of the accumulative bet being void.
5.4.3
We reserve the right, to declare a bet void, totally or partially, if any of the following, or similar, circumstances have occurred:
a. Bets have been offered, placed, and/or accepted due to an Error and/or at odds which significantly differ from those currently present elsewhere in the betting industry market (see <5.1.1>)
b. Bets placed while the website was encountering technical problems, that would otherwise not have been accepted;
c. Influence Betting;
d. Syndicate Betting;
e. A result has been affected by criminal actions - directly or indirectly;
f. A public announcement has occurred in relation to the bet which significantly alters the odds.
g. A bet has been offered on the relevant market in breach of the gambling regulation in the specific jurisdiction
5.4.4
Past-posting and other cancellations: While we employ its most reasonable endeavours to ensure the best user experience, should a market be available for betting when it should have been removed or else with incorrect odds, we reserve the right to void all bets accepted within said circumstances in accordance with <5.4.3>. Similar situations include, but are not limited to:
'Pre-match' bets placed/accepted after the event has started;
'Live' bets placed/accepted at incorrect odds due to delayed or failing ‘Live’ coverage, or on odds which represented a different score than the actual;
Bets placed following the last instance that a participant/outcome had any chance to influence the match/event scoring applicable to the relevant market and an eventual withdrawal/disqualification/cancellation/format change or anything which precludes the ability of the applicable participant/outcome to influence said scoring will be declared void;
Bets placed with odds which do not reflect that a related event was underway and where conditions could have been altered in a direct and indisputable way, or else after an event which could normally be deemed as leading to the outcome is happening or has happened already.
5.4.5
Related contingencies: Unless placed via our in-event combination functionality, or offered explicitly as a specific offering, our prohibits accumulator bets that include two or more outcomes which might turn out to be related (e.g. Team X to become champions and Player Y to be Top Goal Scorer in the same league). Although we take all necessary steps to prevent such possibilities, in the eventuality that this would happen, we reserve the right, to declare void all parts of the accumulative bet which include the correlated outcomes whose odds are not indicative of the related contingency.
5.4.6
Bets can be voided regardless of whether the event has been settled or not.
5.5
Disclaimer and Priority
5.5.1
We reserve the right, to adjust a Payout credited to an user’s balance if the Payout has been credited to the Account due to an Error.
5.5.2
In order to adjust any inaccuracy in the user's balance following amounts credited due to Error, we reserve the right to take any necessary action, without prior notice and within reasonable limits, to adjust the user's balance through the reversal, amendment or cancellation, of any subsequent transaction on the user's account.
5.5.3
These rules are applicable to all transactions with our Sports Book and may be supplemented with other Rules. In the event of ambiguity, priority should be considered in the following order:
Rules and conditions published in conjunction with an offer and/or campaign.
Sport-Specific Rules.
General Sports Book Rules.
5.5.4
Should unforeseen circumstances occur for which settlement is not covered explicitly by these rules we reserve the right, to settle affected bets on an individual basis on the basis of equity, attaining itself to generally accepted betting norms, customs, and definitions.
5.5.5
Any data provided or accessible in, from, or related to the Sports Book, may be used by the user for private, non-commercial use only and any use or attempted use of such data for commercial purposes is strictly prohibited.
5.5.6
We have the right to enforce a term of the contract relating to the Sports Book against any user.
6.Game Specific Rules
6.1
Certain provisions laid down in this section refer to the rules, terms and contractual provisions for specific games, which are found in the specific game tabs on the Site. The rules of such games form an integral part of these Terms and Conditions.
6.2
You shall abide by any and all rules in the Games as set out in connection with the games and/or in the corresponding help files such as the house rules and the house policies.
6.3
For our casino offering which include videoslots, classic slots, table games, videopoker, scratch cards and other games, the payout-ratio is between 83% - 99.75%, depending on game. Payout ratio is the average percentage of bets going back as winnings to the player.
7. Warranties and Liability
7.1
Curisle does not guarantee that the Website is and works flawlessly and without errors that the Website and the bets and games included on the Website will be accessible without interruptions or that the Website, the bets and games are fit for purpose. No such warranties can be provided by Curisle, whether express or implied.
7.2
Unexpected technical problems or circumstances outside the control of Curisle such as technical problems with third-party providers allow Curisle to cancel bets and/or to give refunds to players. You also acknowledge that your computer equipment or mobile device and Internet connection may affect the performance and operation of the Website. Curisle does not accept any liability for any failures or issues that arise due to your equipment, Internet connection, or third-party provider. This shall also include your inability to place bets or wagers or to view or receive information in relation to certain particular events and games.
7.3
In the event of any interrupted, aborted, or miscarried bets and game rounds for any reason whatsoever, all the users' transactions shall be accurately recorded. Any unfinished bets and game rounds are restored when returning and in the event this is not possible Curisle shall clean up such bets and refund the bet/wager to the user's Account.
7.4
Curisle reserves the right to make the Website and/or certain events and games temporarily unavailable at its own discretion and without giving prior notice to players. We shall not be liable for any loss that you may incur as a result of such unavailability.
7.5
Curisle is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the bet and game play. Refunds may be given solely at Curisle's discretion.
8. Limitation of Liability
8.1
You acknowledge that the services offered on this Website are for entertainment purposes only. You are not requested to use our services and your participation is at your sole choice and discretion. You consequently enter the Website and participate in the bets and games at your own risk. You claim that your interest in our services and in our Website is personal and not professional and that you have registered an account with us only for personal entertainment. Any other use of the services we provide is strictly prohibited.
8.2
Without prejudice to the generality of the preceding provision, Curisle, and its directors, employees, and partners shall not be liable for any loss, costs, expenses, or damages, whether direct, indirect, special, consequential, incidental, or otherwise, arising in relation to your use of the Website or your participation in the bets and games to the extent permitted by law. For the avoidance of doubt, Curisle's liability for any error or malfunction included in the bet is limited to replacement.
8.3
All information displayed on our Website is provided for information purposes only and is not intended to constitute professional advice of any kind. Neither Curisle nor any of its independent providers is liable for any information errors, incompleteness, inaccuracy, or delays, or for any actions taken in reliance on information contained therein.
9. Intellectual Property
9.1
All intellectual property rights ( "IPR" ) in the Website are licensed to Curisle or a third-party software provider. Your use of the Website does not give you any rights in any IPR on the Website or in the events. IPR includes any and all intellectual property rights of all types and nature whatsoever including without limitation, patent, copyright, design rights, trademarks, database rights, applications for any of the above, moral rights, know-how, trade secrets, domain names, URL, tradenames or any other intellectual or industrial property rights (and any licenses in connection with the same), whether or not registered or capable of registration, and whether subsisting in any specific country or countries or any other part of the world.
9.2
You may not within the limits prescribed by applicable laws:
9.2.1
copy, distribute, publish, reverse engineer, decompile, disassemble, modify or translate the software and/or the Website or make any attempt to access the source code to create derivative works of the source code of the software and/or the Website, or otherwise;
9.2.2
sell, assign, sublicense, transfer, distribute or lease the software;
9.2.3
make the software available to any third party through a computer network or otherwise;
9.2.4
export the software to any country (whether by physical or electronic means);
9.2.5
use the software in a manner prohibited by applicable laws or regulations; or
9.2.6
do anything that will harm or potentially harm the IPR or do anything that damages the image or reputation of Curisle, its employees, directors, officials, and consultants.
9.3
You warrant that any names or images used by you in connection with the Website, events or games (for example your username) shall not infringe the intellectual property, privacy, or other rights of any third party or are abusive or offensive towards others. You hereby grant Curisle a worldwide, irrevocable, transferable, royalty-free, sub-licensable license to use such names and images for any purpose connected with the Website, events or games, subject to the terms of our Privacy Policy.
10. Complaints and Dispute Resolution
10.1
You may contact our Customer Support team according to the instructions on the Website should you wish to make any complaints regarding our services. Alternatively, you may send us an email at [email protected].
10.2
Complaints are handled by the Customer Support team and escalated within Curisle in cases where the support personnel do not solve the case immediately. You shall be reasonably informed about the state of your complaint. We always endeavour to resolve complaints in the least time possible.
10.3
Spamming of Customer Support (sending repeated copies of the same message) is prohibited. Players are prohibited from harassing or abusing the Customer Support team. Players are requested to address their concerns without the use of obscenities or threatening language.
11. Miscellaneous
11.1
If you breach any provision of our T&Cs or should we have a reasonable ground to suspect that you have breached them, we reserve the right to not open, suspend, or close your Account, or withhold the payment of your winnings and apply such funds held on your Account for any damages due by you. The foregoing shall not exclude our right to take legal action against you as deemed appropriate in the circumstances.
11.2
These T&Cs may be available in a number of languages for information purposes and ease of access. For the avoidance of doubt, the English language version of these T&Cs shall prevail over any other language version made available.
11.3
We shall not be in breach of these T&Cs nor liable for delay in performing or failure to perform, any of our obligations under these T&Cs where any such delay or failures result from incidents, events, or causes which are beyond our reasonable control.
11.4
If any provision of these T&Cs is held to be illegal or unenforceable, such provision shall be severed from these T&Cs and all other provisions shall remain in force and unaffected by any such severance.
11.5
These T&Cs are governed by the laws of Curaçao. You agree that any dispute, controversy, or claim arising out of or in connection with these T&Cs, or the breach, termination, or invalidity thereof, shall be submitted to the exclusive jurisdiction of the Curaçao courts.